Dumfries Mortgage & Property Shop is a member
of The Property Ombudsman (TPO) for residential sales.
By dealing with us, a member of the TPO, you can be confident about the
service we provide. As voluntary members of the scheme we provide additional consumer protection that goes beyond that required
by the law. We follow the Code of Practice for Residential Estate Agents as set out by the TPO. Copies of the Code of Practice
and a consumer guide are available to download by clicking on the relevant links below or hard copies can be obtained from
Code of Practice for Residential Estate Agents
Click here to download the Code of Practice
The Property Ombudsman Consumer Guide
Click here to download the Consumer Guide
Property management services and estate agency services
are not regulated by the FSA or arranged via Sesame.